Well, almost everyone has to deal with a difficult staff at some point in their professional life. There may be employees that aren’t working well, finding it difficult to get along with others, not doing what’s expected of them, or simply burdening you with the extra task of managing conflict in the workplace that they tend to cause. Whatever be the reason, smart managers always have a way out. As an inspiration, you may look forward to some well-known Indian entrepreneurs from India, such as Anand Mishra, who seems to be able to run their company just as smoothly apparently even they come across some difficult employees. So without further ado, let’s take a leaf out of such leaders’ book and learn more about how you can go about managing difficult staff. Listening to them The common response to difficult employees or staff is probably to ignore simply them. However, this doesn’t seem to be the approach some of the best managers out there have while dealing with such problems. Instead, they listen to what the employee is saying, and try to understand their point of view. This not only helps find a better solution to the problem but also helps fix things that may have been genuinely wrong and leading to such behavior from the employee. Giving feedback Most managers simply keep complaining about the problems they have to face due to a difficult staff. However, they never actually go ahead and give such employees any feedback. Yes, giving tough feedback isn’t an easy job, but if you have the right approach, it may get considerably easier. Make sure your feedback does two things – gives the difficult employees some clear information on what they need to improve on, and lower their defensiveness about their mistakes. Documenting the issues This is often overlooked but considered quite important all the same. Unless you document the issues caused by an employee, you probably wouldn’t be in the best position to come up with the ideal solutions.
1 Comment
4/17/2020 03:29:50 am
Reply
Leave a Reply. |
|